Bills Management

What is Bills Management?

Bills management is our online bill payment service, which allows you to pay your bills to any of our listed billing companies

What do I need to do before paying my bills?

You need to ensure that:

  • The billing company is added in your 'Pay Bill' portfolio
  • The amount you intend to pay comes under your daily / monthly limits.
  • You account has sufficient balance.
  • You have the TPIN.

How can I add a billing company to my 'Pay Bill' portfolio?

Go to My Payments -> Bills Management -> Utility Bills and click on 'Add Utility Bills' and follow the instructions. Once the billing company and the required bills are added, you can pay as many times as you want.

Can I schedule my monthly bill payments?

Yes! Using 'Auto Pay Bills' allows you schedule your recurring or one time bill payment on time factor basis

I have just paid my bill. How long will it take to credit my bill at the billing company?

Normally, it takes less than 30 minutes for the billing company to give you credit. In case it's been more than a day, please call Contact Center for assistance

Can I find out if the amount was debited from my account and/or was the transaction successful?

Immediately after paying your bill, click Transaction History to check the status of your transaction. Pending, Rejected and Successful transactions are listed under their respective heading.

I had scheduled my bill payments on monthly and weekly basis. Can I remove this instruction?

Yes, you can remove your Auto Pay Bill instructions as per your own convenience. All your scheduled bill payments are listed under 'Auto Pay Bills'. Click 'Remove' and follow instructions.

How can I pay my UBL Drive installments / repayments?

Under 'Pay Bill' click 'Add UBL Bills' and follow the instructions. Once the Loan Number and the required bill details are added, you can pay your UBL Drive Installments.

What are the City codes for World Call?

City code for WorldCall are as follows

  • 01 for Karachi and Hyderabad
  • 02 for Lahore, Multan Faisalabad, Gujranwala, Peshawar
  • 03 for All other cities